By using OurNRI.com, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

Privacy Policy

Last updated: January 1, 2025

Welcome to Ournri.com. This Privacy Policy describes how we collect, use, and share personal information when you visit or use the services of www.ournri.com (“Site” or "App"). All references to “we,” “us,” or “our” refer to **Prodgenio Technology Services LLP **, a company incorporated under the laws of India with its registered office in Bangalore, India.

1. Introduction

At OurNRI.com, we are committed to protecting your privacy. This Privacy Policy explains how we handle your personal data when you use our website or mobile application. By using our services, you consent to the collection, use, and sharing of your information as described in this policy, in compliance with the Information Technology Act, 2000, and the applicable data protection laws of India.

2. Information We Collect

We collect different types of information to provide and improve our services. This may include:

Personal Information: Name, email address, phone number, residential address, date of birth, and identity verification documents.
Account Data: Login credentials, account settings, and service preferences.
Service-Specific Information: Details related to property management, event planning, elder care, educational services, and other services you use.
Payment Information: Billing details, payment method, and transaction history. (Note: Payment processing is handled by third-party payment gateways, and we do not store sensitive payment information.)
Usage Data:Information on how you interact with our website/app, including IP address, browser type, device information, and access times.
Cookies:We use cookies and similar technologies to track activity on our services and store certain information.

3. How We Use Your Information

We use the information we collect for the following purposes:

To Provide and Manage Services: Delivering requested services such as property management, elder care, and other support services.
Account Management: Creating, maintaining, and securing your account.
Customer Support: Responding to your queries and resolving issues.
Marketing and Communication: Sending service updates, promotional content, and relevant notifications (with your consent).
Compliance and Legal Obligations: Fulfilling legal, regulatory, and compliance requirements under Indian laws.
Improvement of Services: Analyzing user behavior and feedback to enhance our offerings.

4. Sharing of Information

We may share your personal information in the following scenarios:

With Service Providers: Third-party vendors who assist in operating our services, payment processing, marketing, and data analysis.
Legal Obligations: To comply with applicable laws, government requests, or legal proceedings.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
With Your Consent: We may share your information for any other purpose disclosed to you with your explicit consent.

5. Data Security

We implement appropriate technical and organizational security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, firewalls, and secure servers. However, no method of data transmission over the internet is entirely secure, and we cannot guarantee absolute security.

6. International Data Transfers

As we serve NRIs globally, your data may be transferred to and stored on servers located outside India, including jurisdictions that may not have data protection laws equivalent to those in India. By using our services, you consent to such cross-border data transfers in compliance with applicable laws.

7. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights:

Access: Request a copy of the personal data we hold about you.
Correction: Request correction of inaccurate or incomplete data.
Deletion: Request deletion of your personal data, subject to legal obligations.
Data Portability: Request transfer of your data to another service provider.
Objection and Restriction: Object to or restrict certain data processing activities.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

9. Changes to This Privacy Policy

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Prodgenio Technology Services LLP
Bangalore, Karnataka, India – 560085
Email: contact@ournri.com